Shipping & Returns

Processing Times

Orders are prepared within 24 to 48 business hours after payment confirmation.

Delivery Times

Depending on your country, delivery usually takes:

Region Estimated Delivery Time
Australia 4 to 7 business days
Europe 6 to 10 business days
International 8 to 15 business days

Delivery times may vary during periods of high demand.

Order Tracking

An email containing your tracking number will be sent to you as soon as your order has been shipped.

Returns & Refunds

We want you to be completely satisfied with your VEGMILK.

Return Period

You have 14 days from the date of delivery to request a return.

Return Conditions

The product must:

  • Be returned in its original condition
  • Be returned in its original packaging
  • Include all accessories

Return Procedure

Please contact our customer service team at:

📧 contact@vegmilk.com

and provide your order number.

Refunds

Once your return has been received and inspected:

  • Your refund will be processed within 5 to 10 business days
  • The refund will be issued to your original payment method

Return Shipping Costs

Return shipping costs are the responsibility of the customer.

If the product is defective or if the issue is due to an error on our part, VEGMILK will cover the return shipping costs.